JCL Blog

How Airlines Use Big Data

I cannot remember the last time I was on a plane with a noticeable amount of empty seats.  I also have not seen overbooked planes and crews working to buy back seats.  I also have been impressed with the on time performance of planes I have been flying on.  If you are interested in this kind of thing, there is a great web site tracking this (in the US anyway) and it turns out the number support my experience.  Load factor up, on time performance up, and guess what else - prices are up too.

There was a good article in the NY Times today about how Delta is doing this -- with better data management  There is so much hype about big data but this is a good reminder that through better data management practices -- everyone can win.  Unless you were counting on a few empty seats around you on your next flight.